Payment and Shipping policy
Payment Method
- PayPal - Use any payment method on the growing list of ways to fund a PayPal account. Once you have funded your PayPal account, you can use our single-click PayPal express feature to speed through checkout.
- Credit Cards- We accept American Express, Mastercard, Visa, Discover and Diners. We do not accept Cash or Travelers Checks. We recommend for all international orders that you use the Paypal option to process international credit cards. You don't need a Paypal account to use that option! Just choose the Paypal option, and then enter your credit card number.
Shipping & Delivery
- How much will it cost to ship my order?
For all orders:
Orders less than $100 ~ $10.00-15.00 shipping fee
Order above $100 ~ FREE SHIPPING(Standard Courier)
The cost of shipping will vary depending on where you are shipping to, what is being shipped and how quickly you wish to receive your package. International shipments require the customer to claim their package at the nearest customs facility. You will be responsible for paying any duty fees, which will be determined upon pick up of your order.
As you checkout, you will have the option to select expedited options, if you are eligible. The availability and fulfillment of expedited shipping and delivery depends on the destination and the time the order is placed.
- How long will it take for my order to ship?
Please allow a processing time of 3 to 7 business days from the time of placing your order for your order to ship (this is only for processing, pulling and packing your order; this does not include transit time). With larger crystals, it may take a little longer to pack and ship your order; we want to ensure your crystal arrives safe and sound! During peak shopping periods, processing time may take longer.
OMC does not ship Saturdays, Sundays or on national holidays. Orders ship within 2 to 3 business days of placing your order. Occasionally, orders will take longer depending on stock availability. We will notify you via email if this is the case with your order.
- How long will I have to wait to receive my package?
- All orders may take up to 10-30 days to arrive.
- Business days do not include weekends and/or holidays.
- Why is it taking longer than usual for my order to arrive?
For all international orders, the cost of shipping will vary depending on where you are shipping to, what is being shipped (the weight) and how quickly you wish to receive your package International shipments require the customer to claim their package at the nearest customs facility. You will be responsible for paying any duty fees, which will be determined upon pick up of your order.
Please allow up to 30 days for your shipment to arrive internationally, depending on the shipping method you choose when you place your order. We do our best to get our packages out as fast as we can!
However, after your package leaves the OMC headquarters, we have no control over the speed to which it arrives at your doorstep.